F. Lofrano & Son, Inc

F. Lofrano & Son Inc. has many years of experience in dealing with every situation that may occur from the moment your vehicle is damaged. Our goal is to make an unfortunate situation as pleasant as possible and to put a smile on your face. F. Lofrano & Son will always have your best interest in mind.

F. Lofrano & Son Inc. has many years of experience in dealing with every situation that may occur from the moment your vehicle is damaged. Our goal is to make an unfortunate situation as pleasant as possible and to put a smile on your face. F. Lofrano & Son will always have your best interest in mind.

89 Reviews

Client Reviews

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    I was amazed at the professionalism from start to finish! The appraisal was done quickly and efficiently with high attention to detail. And then the extensive repairs were completed a week early. I couldn’t be more pleased.

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    The work was A+. Between State Farm and F. Lofrano, my car was quickly scheduled and quickly repaired. Thank you for making a normally aggravating situation almost enjoyable! I will certainly return for any future repair needs. Susan Pfeister

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    Great service! Repairs done quickly with A+ results.

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    Sam, Greg and staff at San Rafael location were all very professional and very accomodating. Work was completed to my satisfaction. GE

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    100% positive experience at Lofrano. Everybody is friendly, professional and efficient. From day one, they treated me like a friend, not a customer. Their work is impeccable. They did three body repairs in two trips (long story, not their fault). They dealt with faulty parts from the manufacturer twice. They also took the car to and from the window tint place and dealt with a couple of niggling annoyances at no charge. Then they ordered me a couple of parts I wanted for less than even the online places. After all of that, they delivered the car to me exactly on the day they promised, then stayed late to wait for me to pick it up. I'd give 10 stars if I could.

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    100% positive experience at Lofrano. Greg & Andy were outstanding. I had 3 State Farm claims within 2 weeks (long story). Michelle is friendly & professional. They took care of all 3 accidents beautifully, can't spot the repairs on my hard-to-match diamond-coat white car. They also went above and beyond; took care of 2 little annoyances, ordered me some parts I wanted, and took the car to and from the tinting place up the street with no charge, then delivered it exactly when promised. 10 stars!

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    The Service is unparalleled * The Follow Thru consistent The Schedule of repairs exact Day & Time The Staff Members Professional The Curbside ease of drop off & pick up Clean & Quick Taking care of Insurance Claim- Clear & Consistent Pick up & Drop off of Rental Car Smooth & No Hassle Overall Support & Follow-Up. Score 11! Customer Satisfaction & Considerate of Auto Accident & Taking Care of Vehical Phenomenal Final Car Pick- Up - Cleanliness of Vehical Inside & Out. Immaculate !

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    I was fully satisfied with my experience. The extensive repair and repainting work was professionally done to my satisfaction. I was kept fully apprised of the progress and timeline. Your office’s coordination with Hertz for the pickup and dropoff of the rental car was helpful. No complaints at all.

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    5 star They did an excellent repair on a tricky Damaged corner Nice and helpful people Anthony

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    Best experience! They updated me regularly on the progress of my repair, worked seamlessly with my insurance, coordinated my rental, and the repairs were flawless.

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