East Texas Collision Repair, LLC
Date Of Review: Oct 10, 2018
Fantastic customer service! I got text updates every day with what was happening to my car and how much longer it would take. Michelle at the front desk was amazing at taking care of everything and explaining it all. The guys in the back were super sweet and helpful when I got there and they started the initial estimate. Even when I was leaving today, the shop guys stepped out to make sure everything looked good when I checked my car over. Fantastic service and will easily be my go to shop for any problems in the future.
Date Of Review: Jul 16, 2018
The staff is very friendly and have great customer service! I am very pleased with how my vehicle was repaired, looks just like new. Hopefully I never have to, but if I do have to get body work done again I would definitely go here because I know it's a place I could trust.
Date Of Review: Mar 17, 2018
I've brought my mazda in over the years and have always left pleased with the quality of their work. They have gone above and beyond from dealing with the insurance company to helping me handle repairs out of pocket. This is the only bodyshop my family uses now for collision repair. We are very happy they match genuine parts and paint on our vehicles.
Date Of Review: Feb 25, 2018
We had a great experience getting our truck repaired here. They were very profesional and have great communication . The truck was repaired to look like new! I would definitely do business with them again if needed and will recommend to others!
Date Of Review: Jan 25, 2018
I highly recommend this body shop. They were very professional. I took my daughters car here for an estimate and they explained in detail what was wrong with her car and answered every question that I asked.
Mary K.Date Of Review: Jan 16, 2018
Service could not have been better or the staff any friendlier. So refreshing to get updates without having to ask and the work being done when they said it would be.
Date Of Review: Nov 13, 2017
Repaired my hail damage. Looks great and the service was excellent! Very seamless experience.
Date Of Review: Nov 03, 2017
I worked for Roberto Butron at ETCR several years ago and he did some work on my husband's truck. My husband is still driving it 10 years later and people cannot believe that it is nearly 20 years old. The paint still looks wonderful! I saw, first hand, the care and the attention to detail that he put into each vehicle that he worked on. I still hold Mr. Butron, his family, and the staff at ETCR in highest regard. It is a joy to hear of them doing soo well.
Date Of Review: Oct 27, 2017
Work professionally and personally with these folks, they are great
Date Of Review: Oct 05, 2017
East Texas Collision we're very very phenomenal in their ability to produce great work, awesome customer service, with timely manner to follow it. I will recommend East Texas collision repair to anyone in the Tyler in East Texas areas that if you looking for a great job in a timely manner with great customer service that ET CR is the place that you want to be for the best work on your car