Clarkdale Volkswagen

Clarkdale Volkswagen has a strong and committed sales and service staff with many years of experience in satisfying customer needs. The business has a state of the art Volkswagen service department to help serve customers maintain their vehicles. The service and parts staff is all factory-trained to achieve excellence in what they do.

Clarkdale Volkswagen has a strong and committed sales and service staff with many years of experience in satisfying customer needs. The business has a state of the art Volkswagen service department to help serve customers maintain their vehicles. The service and parts staff is all factory-trained to achieve excellence in what they do.

4 Reviews

Client Reviews

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    Shubham was very helpful during our time spent purchasing a vehicle from Clarkdale and I would recommend seeing him. He worked with us to ensure we found the best fit that was within our budget and met all our needs. 4 stars as some of the other employees weren't as attentive as you would expect for a 5 star customer experience.

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    I purchased my beautiful new Tiguan last Sunday. I hadn't purchased a new car in 13 years...I was out of practise. I had a very good experience with the Volkswagen team Osward, Patrick and Cindy who made me confident about my purchase.

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    Frankly, the only reason in previous history have I ever entered this dealership was when I had recalls to be performed. This time was to redeem my credit for the "diesel gate" problems. This dealership has no reason to treat me how they did, and that was to treat me like royalty!! Everyone was friendly and courteous , I was blown away. Chris Lacusta and his team are first class and not only an asset to Clarkdale VW but an asset to the city of Vancouver!

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    I called to speak with service in regards to purchasing a pre owned touareg tdi. Did not expect to speak with someone as knowledgeable and as certain as Chris Lacusta. I give credit when credit is due. I was asking him a question in regards to the recall being covered when it is available and he gave me the answer I wanted to hear. Prior to calling Chris, I spoke with a representative that you will be transferred to if you have questions in regards to the emissions scandal. Those representatives are supposed to know everything in regards to this scandal. That person could not get me any information other than " I do not know if the recall will be covered by VW or the customer will be charged" . I had called in because I heard this from someone else and wanted to make sure. I have called a couple places as well and have gotten the same answer as the one Chris provided. I would like to thank him for his professionalism and courtesy.