Hays + Sons - Fort Wayne

For more than 35 years in the business, we’ve built our reputation on one thing - We Do Restoration Right. To ensure we’re doing everything for our customers, we use a third party to assess their satisfaction, which helps us to constantly improve. We understand the emotional turmoil, stress, and frustration that accompany times of crisis, and we at Hays + Sons pride ourselves on doing restoration right.

+12604719110

Today's Hours : Open 24 Hours-Open 24 Hours

For more than 35 years in the business, we’ve built our reputation on one thing - We Do Restoration Right. To ensure we’re doing everything for our customers, we use a third party to assess their satisfaction, which helps us to constantly improve. We understand the emotional turmoil, stress, and frustration that accompany times of crisis, and we at Hays + Sons pride ourselves on doing restoration right.

43 Reviews

Client Reviews

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    We enjoyed working with Hays + Sons for the personal attention and for keeping us informed of progress. We had questions along the way and our Project Manager Brad was always on top of getting answers to us promptly. Thank you!

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    Our house was damaged by hail o the 14th of May. Our insurance company came and looked at it and determined we needed a new roof and siding among some other minor things. I asked them if they recommended anyone that could do the job. They told me that they had worked with Hays & Sons out of Fort Wayne and their clients were happy with them. I called Hays & Sons and within a couple of days they were at our house inspecting it. Rick Troutner was great to work with and got the ball rolling right away. Hays & Sons took care of all the paperwork needed so we didn't have to do that. Within a few weeks, I was introduced to our Project Manager, Matt Naylor who was great to work with and kept in touch with me as to what and when things would be done. He showed up on the job every day to make sure things were to our satisfaction. The work was complete in a little over two weeks. The contractors did an excellent job on our house and we love it! I would recommend Hays & Sons to anyone that has damage to their home and needs someone to repair things in a timely manner.

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    first rate from the quick service from rick troutner to his team of service people. top to bottom the best and love working with them. joni sutton

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    Very prompt in response to our claim . Effecient in assessing the damage . Had tree removed off our patio that prevented us gaining access to the outside the evening of our horrific storm. Very personable and informed.

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    Very professional. Did it right the first time.

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    They kept in contact with us every step of the way. Took care of contacting our insurance company (a difficult task on its own).

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    Torrential downpour flooded basement. Insurance company recommended Hays + Sons and they were at my door same day to assess and begin to remove water and dry it. They removed all the wet, moldy, items with a crew that knew what to do, then cleaned and sanitized the area. When I discovered some extra issues they came back and put those in order too. Even recommended a company to help with sewer cleaning. Glad it's all done. As a retired teacher, I give Hay's + Sons an A+.

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    So far the representatives have been great, professional and have done a great job. we are still in the process of completing the repairs - which should begin next week - but as of now, we would recommend the company to others.

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    After a tree fell on my home, Hays &Sons quickly arranged for removal of the tree that same day, and tarped the damaged areas to prevent further damage. They were friendly, helpful and arrived when they said they would each time.

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    They are very nice! And will go out of their way for you 😊

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