BroadStar

BroadStar specializes in delivering Cable TV, Internet and Home Phone to Apartments, Condominiums, HOAs, gated communities and businesses.

BroadStar specializes in delivering Cable TV, Internet and Home Phone to Apartments, Condominiums, HOAs, gated communities and businesses.

516 Reviews

Client Reviews

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    Very satisfied with our cable and internet service. John very knowledgeable and helpful. Thank you! Rick & Frances

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    I live in Saddlebrook, Grayslake. I called Broadstar to report a problem (I thought) with the Wally Box. The office (on the phone) was very customer service friendly. I was scheduled for a tech to come out to check the box. There were two techs who arrived 30 minutes later. They not only listened to my problem but went above and beyond what they requested to do. I now have better service on my internet and the Wally Box problem was corrected. Thanks for such service

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    Good service

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    Super high speed internet (1000 Mbps to my unit) And fantastic customer service!

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    Broadstar has really fast internet speeds. Very happy

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    Friendly service technicians showed up promptly. Very helpful and patient with all my questions.

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    The agent with whom I talked on the phone on Friday was not at all helpful. He gave me instructions to use my Wally remote with my DVR until it could be replaced by a visit from a tech team this Monday AM. That solution did not work.

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    BroadStar customer service and their technical support group were courteous and took the time to listen to my issues. They then resolved the issue in a timely manner and to my satisfaction.

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    I wish Broadstar offered past network shows “on demand” instead of just pay-per view movies.

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    BroadStar has the fastest internet at the lowest cost. I have had Comcast in the past and the Customer Service with BroadStar is better than I have ever experienced with any other company. Everyone I have spoken with has been very helpful and patient with my questions. My 12 year old son loves the internet speed and no longer has "blips" when he is streaming or gaming. I highly recommend!!!!

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