Expitrans

http://www.expitrans.com/

http://www.expitrans.com/

18 Reviews

Client Reviews

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    We switched to this company a year ago and they are saving us an average of over $300 a month on our fees. Our customer service rep, Alex, has been very prompt when we needed a few minor adjustments after setting up our system. It was taken care of within one business day.He easy to contact, quick to respond to questions regarding statements and equipment procedures. I would definitely recommend this company. No annual contract which was an issue with previous processor.

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    Awesome Company to work for! They deliver what they promise, excited about taking it to the next level. Danny especially has been amazing in answering all of my question, he has the patience of a saint!

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    I've used ExpiTrans company for about the last 3 years without any strange issues!  I really don't like giving out compliments TO ANYONE!  So, I'm not going to start now!!  However, I am an Honest Man so will go ahead and make a statement about This Company, ExpiTrans!  I had my first experience with a Customer who asked for a refund !!  I had made a mistake on their order!  So I had to call ExpiTrans for help!  These people there at ExpiTrans, not only bent over backwards to help fix the problem for me, but, they did it as if, "I was their personal Friend"!  Which was kind of a Different experience for me.. The "problem/refund" was taken care of! So not only is my Customer Happy, but, I'm Happy!  And again, "this is not a compliment"  JUST the facts !  If anyone ever needs a Credit Card processing company to process orders, I'd have to say, "Call ExpiTrans"!  It's Basically "Their Service", by that I mean, "It's the People who work there" that makes doing business with them a Great Business relationship!!                                           ............   Art(the "Strapguy")

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    We have been working with Expitrans since we started our Restaurant business. They are great to work with, they always take the time to address our concerns and take the extra care in making sure they answer all of our questions.

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    Our company has worked with Expitrans for several years. During this time we have had some unique issues with our phone service affecting our charge card machines. We have had issues with unique charge cards. We have received personalized service every time. We are able to call and talk to a real person 90% of the time. Occasionally we have to leave a message but that has lessened in recent years. Our guys work in a shop with machinery and they hate calling for help and working with most things electronic. Expitrans staff are always helpful and the guys are getting more willing to call when they have an issue. I have learned to email when I have a question; today for example I just wanted to ask about all the "added charges" and didn't expect an answer for days or weeks. Five minutes! I had a response. We are not a particularly big customer but never feel this effects the service we receive. And I am always asking questions if something doesn't work well for us! We receive frequent hard sells from other services who assure us they can give us same service for less. I call or email Expitrans and ask - they are always willing to explain. Be careful there are lots of callers who say they are just calling to help you and sound like they are calling from Expitrans but they aren't - call and check it out!

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    One of the best merchant services company you can work with!!!  Jen and Danny are my go to people on every deal!!!  The levels of service these two offer to an agent are far and above what you will experience at other processors.  Expitrans also doesn't force their agents to charge misc fees and other fees that you see from other processors.  All of my customers that I sold Expitrans never have complaints when it comes to rates or service.  I can call Danny or Jen at any point of the day or night and they treat my customers, big or small, like they are the only customer they have!

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    Easiest merchant service company I've ever worked with. Bryan Tepus helped me from start to finish.

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    Danny is a superstar. He is a real credit card payments professional... Helped with everything from start to finish.

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    This team at expitrans is flat out amazing! Customer service, agent support and timely Ness of service is 5 stars. Danny and Jen at expitrans have constantly went above and beyond to help me and my business succeed. It has been a true blessing to work with them!

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    Great company to work at!

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