ConnectOne

ConnectOne is a privately owned company that has provided Smart Home technology safety to over 200,000 Texan families since 1989. ConnectOne is the team you can trust. Come visit our interactive Smart Home show room today!

ConnectOne is a privately owned company that has provided Smart Home technology safety to over 200,000 Texan families since 1989. ConnectOne is the team you can trust. Come visit our interactive Smart Home show room today!

18 Reviews

Client Reviews

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    Steve just finished installing our system. He was very professional and explained the system well. He was patient and made sure we knew how to operate the system. So far our experience with connect one is very good. We recommend Taylor and Steve.

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    I called in about an error code on the keypad, and they sent out a technician the next morning. Steve was quick, friendly, and professional. He knew exactly what and where the problem was and fixed it within seconds. He then tested the entire system to make sure that everything else was working properly.

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    ConnectOne has the best service technicians!! They are very patient and polite. From installation to service calls, they took the time to explain everything in detail so that we were comfortable with our Control4 and security equipment. And they always show up on-time and finish quickly. Very professional!

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    Installer was friendly and setup 4 cameras. He helped me download the app to view the cameras on my phone and showed me how to use the system to change settings. The cameras look great and have a battery backup.

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    ConnectOne did a fantastic job with all the work they did at my house. It was a two day install with everything that we had done. Workmanship is excellent. Taylor in the office is exceptional, she knows her stuff and install team was very good from installation, to cleaning up, to training us how to use everything. I would not hesitate to use them again in the future.

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    Not just an alarm company!! I was very skeptical to visit the showroom since the only way I knew about them was they were an alarm company, but I am so glad I did. I set an appointment with Maren, which I was early for the day of my appintoment. I was greeted with a smile and a warm hello by a receptionist working at the front desk. Maren was well prepared and gave me a complete demo of all the audio/video product that they offer. I loved that they had their showroom setup like a home. I was able to see how things would work in my own home. About the middle of the presentation another representative named Taylor joined the presentation. Taylor was well versed in the product. Taylor also answered questions and provided suggestions based on her experience. I was impressed with the level of customer service I received as well as the quality of product that ConnectOne carries. I contracted ConnectOne to install cameras in my home. The day of install I received a call 30 minutes before arrival as promised. After that, two gentleman, Scott and Albert arrived at my house at the scheduled time of the appointment. I was pleasantly surprised to open the front door to clean cut, well dressed installers in logo'd ConnectOne shirts. (If you have had a cable installed recently, you know why I'm surprised) Scott and Albert laid out the expectations of the install and then flawlessly executed on their plan. They went through every step to ensure I was comfortable with every aspect of the cameras. I highly recommend ConnectOne for your future Audio/Video needs.

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    The ConnectOne showroom was fun and well put together. It was like walking into a home and the different rooms of a home. Very beautiful and welcoming. It's amazing what you can do to make your home and life safer and more efficient. The staff were all very nice and welcoming and super helpful! I highly recommend going to them for security and smart home needs!

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    I visited the showroom to understand the product offering at ConnectOne. Taylor, their sales representative was very patient and listened to my specific needs. She then walked me through how ConnectOne can help redo my living room. She seemed very knowledgeable and wasn’t pushy at all throughout the process. Highly recommend this place

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    Top notch security/smart home options and Jacob is a top notch consultant! Wish he worked everywhere I needed to purchase things from!

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    Beautiful showroom with all the latest technology for your smart home. I was in LOVE! Great staff who were very knowledgeable and gave me an awesome tour of the facility - must check out!

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