SamDate Of Review: May 29, 2018
The insurance business can be very challenging and frustrating as we all know. I have been with VGW insurance for the last 8 years and has been very satisfied with their products and services. They have a knowledgeable staff who provides timely and good customer services especially Billie L. she is a quality insurance specialist. Every time I have a need to make a change or update policy the process is easy and fast. I would definitely recommend VGW insurance.
JeffDate Of Review: Mar 27, 2018
Heather Hanson was extremely helpful today. She made calls so that I didn't have to while I was on hold. Thank you Heather!
KiranDate Of Review: Mar 02, 2018
Amazing service, prompt, knowledgeable and professional staff. They truly are a five star company providing stellar service.
Mark L.Date Of Review: Feb 15, 2018
We've been with VGW for about 17 years and the services they provide, the speed in which I get the help I need, and the friendly and smart staff just make it a dream to work with them. Insurance can be one of the most difficult large ticket items to manage but with VGW I can get days worth of work completed, regardless of the complexity, in minutes. I would give them 10 stars if possible.
KathrynDate Of Review: Jan 23, 2018
ALWAYS, ALWAYS outstanding service from ANY of the ladies in this office. I worked with April, Stephanie, and Krystal, and they all provided outstanding service. This is the reason I've stayed with VGW for this length of time. Great service!
ShuvDate Of Review: Aug 23, 2017
Excellent customer service.
JamesDate Of Review: May 25, 2017
Patrick helped me out tremendously. I was not sure where to begin to get a new quote for insurance on my home and my vehicle after my last insurance broker left me high and dry. The quality of customer service I experienced by both Patrick and the VGW staff as a whole is bar none. I look forward to doing my business with them for as long as possible.
Greg T.Date Of Review: May 17, 2017
I was a bit skeptical initially with the prospect of dealing with multiple staff vs. one agent. But, y'all performed as well, if not better, as the single agent model. I appreciate how sync'd and communicative your teams were with each other and myself. Kristin and Carmen have been great throughout the process of moving my business and then searching and finding a provider with better rates. I look forward to a long relationship with VGW Insurance.
Gayle T.Date Of Review: Apr 06, 2017
Samantha was so efficient and informative for my options for home and auto. Great experience through the process.
DavidDate Of Review: Mar 27, 2017
I just had an awesome customer service experience with Krystal Capps at VGW. I asked Krystal for a quote on renters insurance. Without prompting she also took a look at my current auto insurance. She discovered that I could save $700 annually by switching to another insurer. That made me feel like a real "client" not just a "customer". Thanks Krystal!!!