Guidance Mortgage - Tom Counsell

Mortgage Loan Origination

Mortgage Loan Origination

135 Reviews

Client Reviews

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    Tom explained everything so clearly, and made the process easy and convenient.

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    Tom Counsell is a fantastic broker! Tom does a great job making you feel comfortable with the process. He presents all solutions and allows you to pick which works best for you. He's always looking out for your best interests and has a no pressure approach. I've had a hand full of mortgages close with Tom and Guidance Mortgage and couldn't be happier.

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    Very responsive. Rating is 4.9 stars. Wells Fargo offered a lower rate but Tom’s responsiveness and knowledge of the Brookfield area helped seal the deal.

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    Tom and his team made the process so easy. They explained everything, gave me options, and even when other people working on the deal were having trouble they jumped in to make sure everything was okay. I highly recommend Guidance Mortgage, they are great!

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    The process working with Tom and Guidance Mortgage was extremely smooth and they were always very helpful in assisting wth you through all of the paperwork. I would highly recommend their services. We have referred them to family also.

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    We had issues with another bank due to me being self-employed and we were referred to Tom and Guidance Mortgage to process our loan or we would lose the house we put an offer on. Immediately after talking with Tom, my wife and I felt at ease, it took them less than two weeks to complete the clear to close and now we are living in our new home. Working with Tom was an incredible experience as he worked tirelessly to ensure we would get our home. Thanks again Tom!

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    My experience working with Guidance Mortgage was incredible! Previously working with a bank that would not accept my loan, I reached out to Tom at Guidance and he was able to get me the home loan I wanted. Not only that, he walked me through every step of the way, providing me with the background knowledge necessary to fully understand how to go through the process of buying a home for the first time. Tom was welcoming, extremely easy to talk to, and professional. I will be referring friends!

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    Working with Tom was a great experience. He was always very prompt/responsive and was able to answer any questions that we had. He even took time for a roughly 2 hour call after office hours to understand our needs and explain different loan types and financing options to us. We would definitely recommend Tom to anybody else looking to purchase a new home! -Ryan and Amanda Dow

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    Tom was awesome!

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    The process with Guidance was so easy I had to pinch myself several times. If I need to refinance ever again I will contact Guidance Mortgage first for sure.

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