Family Mortgage Company Of Hawaii, Inc.

41 Reviews

Client Reviews

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    Excellent service during and after the whole process! Family mortgage handled everything from getting me approved to signing and even a few years later, they're still looking for ways to help you save money. Highly recommend to anyone.

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    I was working with another mortgage company for more than 4 months.  They were always unavailable and never returned my calls.  I was assured by my realtor that they were really good but I was left in limbo.  Someone suggested I contact Family Mortgage and there I met Jonathan Kimura.  I can't begin to explain all that Jonathan has done.  His knowledge in finding the right programs or finding a program when I thought all else failed, was incredible.  He is honest and upfront every step of the way.  He is prompt in returning calls/messages and always had a listening ear when I needed one.  Jonathan and their very efficient staff made this journey possible.  I will preach the name of Family Mortgage.  MAHALO NUI LOA to Jonathan & Staff.

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    The process of buying a home was not easy but Donna made sure I feel comfortable with all the decisions I had to make. She is extremely knowledgable and professional at the same time very personable. I have been telling all my friends that she is the best in the field!! Highly recommended!!

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    We highly recommend Jon at Family Mortgage Company of Hawaii!  Jon helped us with buying our first home.  Going into the process we were nervous and had no clue what to expect.  Jon made the whole process stress free. He answered all of our questions and always responded to emails, texts and phone calls quickly.  He was very informative, honest and worked so hard to help us get a loan.  We were so lucky to have him as our Mortgage broker.  Thank you Jon for being there to help us from beginning to end.  We will be coming back to you if we buy another

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    Contacted Jon Kimura when decided to purchase a new house. Everyone at family mortgage was very nice from when I entered the office till I left. Jon was very helpful in every step of the process trying to secure a loan. He gave me all my options and which one would best suit me and my finances. The process was very easy and painless. He was more than helpful in every step of the process. I have since recommended to my friends to use Jon Kimura at Family Mortgage when they were trying to secure a loan. My advice would be give him a call and he will help you in very way possible. He will make the process easy and you will know that you made the right choice when it all done. A++++ service

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    Jon is the MAN! He is super knowledgeable and a cool guy to deal with! Always answers my questions in a timely manner and caters to your schedule! Would definitely recommend him to anyone!

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    I was a first time home buyer and was referred by a friend to Family Mortgage Company of Hawaii to get my loan. At Family Mortgage, I met with Jonathan Kimura who was very kind and knowledgeable which was comforting being that this was my first home. He was patient, answered all my questions thoroughly and promptly, and most importantly he communicated with me through every step of the process from beginning to end. He made me feel that he was looking out for my best interest and not just there to make money. I believe this process would've been a thousand times harder and more stressful if not for Jon and Family Mortgage. I would HIGHLY recommend Jon and Family Mortgage to anyone and everyone looking for a loan to purchase a home. I would like to thank Family Mortgage Company and more specifically Jon Kimura for his guidance, expertise and assistance throughout this process.

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    We had the pleasure of working with Jon Kimura when we purchased our home on the Big Island. This was our first time buying a home in Hawaii. I'm so glad we found Jon, he made the daunting process of purchasing a home quite manageable and stress-free!!! Jon is a true professional who is knowledgeable in his field. He was patient and answered all of our questions plus more! He was efficient and kept in close communication with us throughout the whole process. I would HIGHLY recommend Jon!

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    We had the pleasure of working with Jon Kimura at Family Mortgage when we purchased our home on the Big Island. This was our first time buying a home in Hawaii. I'm so glad we found Jon, he made the daunting process of purchasing a home quite manageable and stress-free!!! Jon is a true professional who is knowledgeable in his field. He was patient and answered all of our questions plus more! He was efficient and kept in close communication with us throughout the whole process. This was very important to us as we lived in California when we purchased our home. I truly felt that he had our best interest in mind and I would/will HIGHLY recommend Jon to my friends and family and anyone else looking to purchase a home on the Big Island!!!

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    Jonathan was prompt, professional, and courteous. He was patient and thorough answering all of our questions. He explained the process clearly & is very straight forward. This was important to us since we  are first time home buyers. Jonathan kept the ball rolling and the process was completed earlier than expected. Thank you Jonathan and "Family Mortgage Company of Hawaii" for a positive experience!

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