Family Mortgage Company Of Hawaii, Inc.

28 Reviews

Client Reviews

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    As a first time homebuyer Jon Kimura at Family Mortgage was all I could hope for as a lender. He provided me with all the information I needed and answered all my questions from real estate to home improvement. He s a genuine nice guy who only wants the best for his clients and shows the true aloha spirit. He has set the bar high and I will seek to work with him again when I purchase another home. Thanks Jon!

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    We had the pleasure of working with Jon Kimura when we purchased our home on the Big Island. This was our first time buying a home in Hawaii. I'm so glad we found Jon, he made the daunting process of purchasing a home quite manageable and stress-free!!! Jon is a true professional who is knowledgeable in his field. He was patient and answered all of our questions plus more! He was efficient and kept in close communication with us throughout the whole process. I would HIGHLY recommend Jon!

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    Best mortgage company there is. Jon takes customer service to a whole other level. Professional, courteous, kind, knowledgeable, and totally committed to getting the best deal for his client. Buying my first home, I was expecting a nightmarish process with many delays and disappointments. Jon made it all look easy. Literally a month and a half from finding the listing to having keys in my hands. All questions answered, processes explained, every detail taken care of in advance. Jon was even available to talk while he was off island on vacation. Unreal. Highly recommended. 6 stars if they had them.

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    Please read below and find out what Jon has done for me. He had only ask that I complete a review for Family Mortgage! It can't be enough for what I owe this humble man. I just wanna start off by saying I'm very thankful and appreciative! Because of Jon I am now a homeowner! Jon was so patient with me and answered all my questions promptly. Jon understood me from the start. He understood how I "operate", how I processed information. If I needed clarification he was more than happy to explain until it was clear to me, even if he needed to repeat himself. Jon kept up with me and my research to find a home and never gave up on me. Jon is so accommodating that he even went along with my busy work schedule to get things done. To the point of working late afternoon on a Saturday. I admire Jon and his hard work! The entire process has all of a sudden became unbelievably quick. I recommend Jon for everyone out there like myself who has deadlines/goals to meet. I recommend Jon to those people who are stubborn like myself who need to be told step by step of what needs to be done and how it can be done (you just need to listen and want it as much as I did). He's straight forward and very knowledgeable! He's super efficient and well aware of all happenings! He just amazes me! It still hasn't set in yet, that at this very moment because of him I was able to do something so life changing! Thanks to Jon I am proud to say that I've accomplished the biggest, happiest, and boldest move of my life. Words cannot explain the overwhelming thanks I'd like to give him!

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    Jon made the mortgage experience work for us. It was a difficult process but Jon worked with us and we are getting the keys next week.

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    We saw a beautiful home that just was a dream come true. Being retired, and already owning two properties, we knew that getting a mortgage would be a challenge with a capital C. Working with Jonathan Kimura and the Family Mortgage Company was a godsend. Jon figured out a way to get funding and found the right funding institution for us. He was ever patient, pleasant, and willing to answer questions. I highly recommend seeing him to make your dreams come true.

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    As first time home owners, we had little knowledge of what we were getting ourselves into. We began with a rough previous experience and thought we’d never get our dream home. We were then referred to call Jon. From the first phone call to first meeting, he assured us he was well to his word. With professional, knowledgeable, trustworthy, supportive, and friendly characteristics, Jon’s rapport was built to get us through this entire process comfortably. Jon took us step by step and made sure we understood no matter how many times we would ask questions in different forms. From his days off, he allowed us to keep in contact with any questions or concerns we had as he always replied back promptly. He was able to find what worked for us best including home insurance. As Jon kept us updated, everything ran smoothly and even closed early. We couldn’t have asked for a better broker. We highly recommend Jon & Family Mortgage Company of Hawaii Inc! Thank you so much for the amazing work! Craig Y. & Krystle B.

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    As first time home owners, we had little knowledge of what we were getting ourselves into. We began with a rough previous experience and thought we’d never get our dream home. We were then referred to call Jon. From the first phone call to first meeting, he assured us he was well to his word. With professional, knowledgeable, trustworthy, supportive, and friendly characteristics, Jon’s rapport was built to get us through this entire process comfortably. Jon took us step by step and made sure we understood no matter how many times we would ask questions in different forms. From his days off, he allowed us to keep in contact with any questions or concerns we had as he always replied back promptly. He was able to find what worked for us best including home insurance. As Jon kept us updated, everything ran smoothly and even closed early. We couldn’t have asked for a better broker. We highly recommend Jon & Family Mortgage Company of Hawaii Inc! Thank you so much for the amazing work! Craig Y. & Krystle B.

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    Purchasing your first home can be a very intimidating process so we asked around who people recommended for a mortgage broker and they said Jonathan Kimura at Family Mortgage! From the start Jonathan made us feel very comfortable with the process, explaining each step and making sure we understood what was going on. Jonathan answered each and every question with patience and professionalism and in the end, helped us purchase our dream home! We highly recommend Jonathan at Family Mortgage!

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    We had numerous people recommend Jonathan Kimura at Family Mortgage and we are happy we made that choice. This was our first mortgage, a pretty intimidating experience but Jonathan walked us through the entire process and took the time to make sure we were fully informed and comfortable with each step! Jonathan helped us purchase the home of our dreams and we couldn't be any happier! We highly recommend him with your mortgage needs, he will make it happen! Mahalo Jonathan!

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