Family Mortgage Company Of Hawaii, Inc.

52 Reviews

Client Reviews

    • 1
    • 2
    • 3
    • 4
    • 5

    Very helpful and saw the process all the way through. Help make everything make sense.

    • 1
    • 2
    • 3
    • 4
    • 5

    Jon is a very easy person to work with and helps to make the process stress free. He was very helpful and knowledgeable about all of our options. We’ve worked with him several times and have had positive experiences. We highly recommend him to anyone looking for mortgage needs!

    • 1
    • 2
    • 3
    • 4
    • 5

    Donna Dodd of Family Mortgage is wonderful to work with. She explained the pros and cons of the options we could choose. Donna kept us informed every step of the way and followed through with all the details. I highly recommend Donna and the team at Family Mortgage.

    • 1
    • 2
    • 3
    • 4
    • 5

    Donna and her team at Family Mortgage are AMAZING!!! They are very patient and take the time to answer all of your questions so you can feel comfortable with the decisions you are making!

    • 1
    • 2
    • 3
    • 4
    • 5

    Donna Dodd was awesome. Family Mortgage was awesome. She worked tirelessly for us 10 out of 5 stars

    • 1
    • 2
    • 3
    • 4
    • 5

    Donna Dodd is amazing!! She helped me make my dream come true! I would recommend her 100 percent!

    • 1
    • 2
    • 3
    • 4
    • 5

    When I started looking for my first home last year, I wasn't sure where to start. I read so many wonderful things about Jon I decided to set up an appointment. From the get go, he made sure I was aware of all my options and helped me find a loan that was best for my individual situation. He was there every step of the way and made sure that I, as a new homebuyer, had any and all questions answered. Jon is punctual, knowledgeable and stayed on top of every detail in the process. He was available any day of the week to answer any questions I had and checked in regularly along the way. He made a stressful and daunting process 100 times easier. I would highly recommend Jon and Family Mortgage Company to anyone looking for a home loan!

    • 1
    • 2
    • 3
    • 4
    • 5

    As in other reviews, we share the same sentiments when it comes to Jon. We sold our home and it was a no-brainer when it came time to look for someone to help us with the purchase of our new home in Hilo. Jon had helped us with a refinance on our previous home and since then we knew there was no one else we would rather work with to secure our new mortgage. He is very knowledgeable and always looks out for his clients' best interests, even beyond his own. He is an expert in his field so you have the confidence that he will dot all the i's and cross all the t's. He is detail oriented, which is crucial in his line of work and very critical to avoid delays, which can have financial consequences. He was very patient, was easy to talk to, and never gave you the sense he was rushing or pushy during what was often an emotionally trying time for us due to the nature of purchasing a home (outside of the financing). We highly recommend Jon who takes great pride in what he does and is very humble. He's experienced, very dependable and trustworthy, and we were blessed to have had the opportunities to work with him. We are very happy the way in which our mortgage terms were finalized and the seamless way he made the entire process look. We are certain that no one could have done better than what Jon did for us and for that entire experience, we are forever grateful.

    • 1
    • 2
    • 3
    • 4
    • 5

    Jon made this process very smooth and stress-free! He was always quick to respond to any question I had! He also was awesome at explaining everything in a way that I could understand. I’m Definitely recommend Jon to all my family and friends who are interested in purchasing a home from now on!

    • 1
    • 2
    • 3
    • 4
    • 5

    Jon and the staff at Family Mortgage were a joy to work with. My loan ran into some unusual problems, but Jon was able to explain the situation in an easy to understand manner, and more importantly, walked me through step-by-step to get it resolved and closed. I would definitely recommend Family Mortgage to anyone looking to buy or build a home.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6