The ENT Institute- Alpharetta

The Center of Excellence for Ear, Nose, & Throat Disorders

The Center of Excellence for Ear, Nose, & Throat Disorders

94 Reviews

Client Reviews

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    • 5

    Great staff, very knowledgeable and friendly.

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    Everything is great except the phone system. They are working on it. Ask for everyone’s extension.

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    • 5

    I just had my severely deviated Septum fixed by Dr. Carothers. I can say it is life changing. I was not able to breathe through my nose on the left side at all and now I can breathe almost perfectly. Thank you so much! I highly recommend anyone with trouble breathing go see the ENT. Update: reducing my rating by 1 star because billing seems unorganized. No one communicated my balance or process of payment prior to surgery. Had to call a separate company for billing. Had a payment plan setup and still got surprise bills from ENT.

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    • 5

    Staff very professional and office very clean and bright!

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    • 5

    I would recommend this Doctors office. They provided excellent customer service from the administrative desk , the nurse and the Doctor. They thoroughly explained what was going on and wanted follow up, it did not feel like the normal factory experience you typically get with Doctors today. I was happy with the entire appointment.

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    • 5

    Love the office and staff great customer service

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    About a month ago I Came for my son , I had a hard time finding the place , but staff helped me out. My child was scared of the audiologist, but he's only 1yr . Was not able to get test done due to him screaming. Have been waiting on the reference from them for children's and have not got it . Very relaxing area but not really kid friendly more for older folks who need help.

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    • 5

    Thorough exam. PA was very good at explaining the diagnosis and symptoms.

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    • 5

    Great ENT! Wait time could be improved a little bit, but very good service. Staff is very knowledgeable, nice, and respectful.

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    • 5

    Friendly and courteous staff. Great treatment for clogged ears.

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