The ENT Institute-Suwanee

The Center of Excellence for Ear, Nose, & Throat Disorders

The Center of Excellence for Ear, Nose, & Throat Disorders

273 Reviews

Client Reviews

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    Great location, friendly staff and doctor. Made an appointment for myself.

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    Scheduling an appointment was easy and instructions to set up their online portal was quick. The entire office staff was extremely pleasant and very helpful from beginning to end. Minimal wait time. P.A. Patel was very informative and appeared genuinely concerned. He explained my set action plan in great detail and answered all of my questions. Front office staff was thorough and expressed possible charges resulting as a part of my deductible, which most people already understand. They also told me that they would contact me with amounts for further tests so that I know what to expect in future visits. I am eager to continue working with this office and obtaining results that will surely improve my quality of life. I highly recommend ENT Institute (Johns Creek)!!

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    I love Dr. Patel, he's knowledgeable, friendly and funny! Not to mention he helped to alleviate my ear infection and vertigo quickly!

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    Dr. Alvarez and staff are wonderful!! Patient, kind, thorough and always pleasant. Simone and front office staff always greet you with a smile, are understanding and easy to work with. I highly recommend the doctors and team at Ear, Nose &Throat Institute!

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    Very professional staff, clean offices and great Doc. Ability to see the same Dr at different locations is awesome. Booked the whole thing from a chat line. Great service. Not to mention Dr Alvarez is very knowledgeable and easy going.

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    Very professional staff, clean offices and great Doc. Ability to see the same Dr at different locations is awesome. Booked the whole thing from a chat line. Great service. Not to mention Dr Alvarez is very knowledgeable and easy going.

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    Everyone is so kind, helpful and gentle.

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    Had a positive experience today at the Ear, Nose & Throat institute as they quickly helped to resolve an issue that diminished my hearing. As a significant bonus, they were flexible with appointments as I was a walk-in. Great service at a great price, highly recommended.

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    I love almost everything about ENT Institute. I would suggest that their checkout people be educated on how high-deductible health insurance plans actually work. Instead of requiring payment at time of service, they should file with the insurance first as there is usually a negotiated discount between the insurance and the provider AND there can be outstanding medical claims that have not been processed that may result in the deductible being reached once processed (before the claim for this service visit is processed). Both of these scenarios result in an eventual refund to the patient's HSA account by the provider if payment is required at checkout, which is a hassle for the patient. This is unnecessary! You should always allow the filing process to complete first.

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    Great atmosphere, they greet you with a smile and explain things clearly

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