Answer 1 Communications

Answer 1 Communications is a 24/7 bilingual Remote Receptionist center with a passion for outstanding customer service since 1982. It is our goal to provide a unique and seamless customer experience for callers around the clock to keep you in touch with your customers and prospective customers alike! Services include remote receptionist, emergency response, appointment scheduling, level 1 technical support, order taking and telephone answering service.

Answer 1 Communications is a 24/7 bilingual Remote Receptionist center with a passion for outstanding customer service since 1982. It is our goal to provide a unique and seamless customer experience for callers around the clock to keep you in touch with your customers and prospective customers alike! Services include remote receptionist, emergency response, appointment scheduling, level 1 technical support, order taking and telephone answering service.

8 Reviews

Client Reviews

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    Excellent work so far.

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    Good

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    Answer One does a consistently good job at handling our calls and making sure that callers get prompt service.

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    I have been working with Answer1 for several years, and their service and support is excellent! Kim Dieska, Scottsdale, AZ

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    I have been using Answer 1 for my businesses since 2005. While it may seem risky to outsource something as important as the initial communication with potential customers, we have found their professional staff to be as reliable and accurate as our own reps. As our average website sale is $3000, EVERY call is valuable and thanks to Answer 1 serving as both a back-up during the day and a primary during nights and weekends, we capture the maximum number of leads possible as our own internal testing has shown customers are 50% more likely to leave a message with a live agent versus a machine. Without Answer 1, those potential customers would forever be just that and would hang up and call to order from our competitors instead. But with Answer 1, they get greeted by a competent professional and await our sales team to return their call. Therefore Answer 1's service literally pays for itself and as a result I could not recommend them more highly.

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    Our experience with Answer 1 has been wonderful. Any time I have a question or concern, I am answered prompt and efficiently. Our needs are always a concern with Answer 1.

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    A-1 Communications has shown Very friendly customer service including being responsive to my office Calls. Our customer feedback have shown that my Company is a very professional business and happy with the way I Present my business calls. Thanks to the Messengers! Steve

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    Consistently receive quality service from Answer1. Tiffany Huddock is as remarkable representative...always professional, timely, and most importantly, patient as she deals with our sometimes daily changes.